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- Knowledge Base
- Information Security & Data Protection
- Anti-Virus & Malware Protection
Information regarding the use of Cisco Secure Client. This is useful for potentially infected computers.
- Knowledge Base
- Network Connectivity & Infrastructure
- Configuration
Provides an overview of how to configure personal devices to the elonu-secure network.
- Knowledge Base
- Network Connectivity & Infrastructure
- Details
Provides an overview of the wireless network at Elon University.
- Knowledge Base
- Information Security & Data Protection
- Secure Access
- VPN
- VPN
General VPN FAQ.
- Knowledge Base
- Information Security & Data Protection
- Secure Access
- VPN
- Colleague VPN
Student worker access to Colleague VPN on-campus.
- Knowledge Base
- Hardware, Software, & Printing
- Software
- Other Software
Renew your SAS license on an Elon-owned computer.
- Knowledge Base
- Network Connectivity & Infrastructure
- Troubleshooting
Troubleshoot information for streaming devices like Rokus, Fire Sticks, and Chromecasts. This is not for devices like iPads or smartphones.
- Knowledge Base
- Accounts & Access
Learn more about activating your student Elon Account.
- Knowledge Base
- Projects & Contracts
- Project Leader Resources
Overview of the authority given and responsibility necessary for the successful accomplishment of project activities.
- Knowledge Base
- Information Security & Data Protection
- Secure Access
- Multi-Factor Authentication
Overview of DUO Security and Colleague VPN using Cisco AnyConnect.
- Knowledge Base
- Instructional Technologies & Spaces
- Computer Labs, Classrooms, & Learning Spaces
- Classroom & Technology Learning Spaces
- Schar Hall
The Service Desk does not have access to the PIN code and technicians cannot turn the system on for users.
- Knowledge Base
- Instructional Technologies & Spaces
- Computer Labs, Classrooms, & Learning Spaces
- Classroom & Technology Learning Spaces
- Schar Hall
Turner Theatre is Elon University's own cinema.
- Knowledge Base
- Administrative, Business, & Student Systems
- Research, Reporting, & Assessment
Overview of Dedoose, as well as accounts and support options.
- Knowledge Base
- Information Security & Data Protection
- Knowledge Base
- Hardware, Software, & Printing
- Hardware
- Apple
Jamf Self Service+ is a built-in application on all Elon University–managed Macs that allows you to install approved software, updates, and run troubleshooting tools.