Service Catalog

Categories (10)

Submit a Ticket

For when you need help, but the type of request you want to submit is not found in another category.
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Accounts & Access

Common requests related to accounts and access to technology tools, applications, and resources.
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Administrative, Business, & Student Systems

Services that support the administrative and business functions of the institution. Includes analytics, business intelligence, reporting, student information systems, conference and event management, and more.
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Communication & Collaboration

IT services that facilitate institutional communication and collaboration needs. Includes email, calendaring, telephony/VoIP, video/web conferencing, websites, television, digital signage, and more.
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Hardware, Software, & Printing

Services that enable community members to do their daily work. Includes device desktop/laptop management, software, printing, and mobile phones and devices.
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Information Security & Data Protection

Infrastructure and services that provide security, data integrity, and compliance for institutional activities. Includes security services such as virus protection, encryption, data security, identity management solutions, and password management.
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Instructional Technologies & Spaces

Instructional technology, tools, and resources directly supporting teaching and learning. Includes learning management systems, in-class and online course development, learning analytics, course evaluation, lecture capture, webinars, and other academic tools for faculty and students.
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Network Connectivity & Infrastructure

Services related to hardware, software, systems, and network infrastructure that provide underlying support for institutional activities. Includes data centers, network backbone, wireless, central storage and system backup solutions, server virtualization, and systems management and operations.
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Onboarding Employees

Learn more about requesting technology and support when onboarding employees.
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Projects & Contracts

Information Technology provides guidance for and partners with departments on campus on project work, as well as contract review and negotiations that involve the procurement, deployment, or coordination of new and existing technology.
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