Service Catalog

Categories (6)

Administrative, Business, & Student Systems

Enterprise and local services that support the administrative and business functions of the institution. Includes analytics, business intelligence, reporting, student information systems, and conference and event management.

Communication & Collaboration

IT services that facilitate institutional communication and collaboration needs. Includes email, calendaring, telephony/VoIP, video/web conferencing, websites, television, and digital signage.

Hardware, Software, & Printing

Services that enable community members to do their daily work. Includes device desktop/laptop management, software, printing, and mobile phones and devices.

Information Security & Data Protection

Infrastructure and services that provide security, data integrity, and compliance for institutional activities. Includes security services such as virus protection, encryption, data security, identity management solutions, and password management.

Instructional Technologies & Spaces

Instructional technology, tools, and resources directly supporting teaching and learning. Includes learning management systems, in-class and online course development, learning analytics, course evaluation, lecture capture, webinars, and other academic tools for faculty and students.

Network Connectivity & Infrastructure

Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities. Includes data centers, network backbone, wireless, central storage and system backup solutions, server virtualization, and systems management and operations.