Elon University requires multi-factor authentication (MFA) using DUO Security for those logging into the Colleague system. MFA enhances the security of your online accounts by using your landline phone, mobile device or key fob to verify your identity. This prevents anyone but you from accessing your Colleague account, even if your password is known. DUO Security works with Colleague VPN, via the Cisco AnyConnect Secure Mobility Client, to strengthen the security of your connection.
It is recommended that you read through all instructions prior to attempting them.
Get Started
For this process, you must complete ALL steps below in the order specified.
If you use a key fob, proceed to step 2.
- Select Enroll in DUO and follow instructions. This includes selecting your preferred devices (landline, mobile phone, tablet or key fob) for MFA using DUO Security.
- Select Installing AnyConnect and follow instructions to install the Cisco AnyConnect Secure Mobility Client on your machine. You will use it to connect to Colleague VPN. Once installation is complete, open the application.
- Select Using AnyConnect and follow instructions. As part of the process, MFA using DUO Security is required before connecting to the Colleague network. For step-by-step help, review Using DUO Mobile App below and additional resources in the Multi-Factor Authentication Enrollment Guide. For questions or to report an issue, contact the Technology Service Desk at 336-278-5200.