Shared Mailbox Creation

Shared mailboxes provide a way to field messages to a central email address that several users can access and monitor. These mailboxes are tied to groups and don't require users to log in. As such, users must request the creation of a shared mailbox and also any addition or removal of individual user access. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from that address, not the user sending the message. Students must access shared mailboxes through a direct link, e.g. https://outlook.office.com/owa/insertnameofmailbox@elon.edu.

To request the creation of a shared mailbox, select "Submit a Request" and complete the form. 

Available To

Faculty, Staff, Students

Benefits & Key Features

  • Convenient shared mailbox access with no log in required 
  • Multiple users can check and respond to emails from a shared mailbox without having to share usernames and passwords
  • Easily access shared mailboxes using Outlook for Windows, Outlook for Mac, the Mac Mail app, on iOS devices, or the Outlook Web App (OWA)

Cost

There is no cost associated with this service. 

Related Policies

Data Security

E-mail Policy