Popular Services

Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.


Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.


Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.


Submit a request for Webex Calling.


Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.


Request a price quote or submit a purchase request for technology hardware.


Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.


Submit a request to create, delete, or change administrators of an email list.


Report an issue with university-issued computers or accessories.


Report an issue with printing, copying, or scanning.


Submit a request to purchase a university-issued and managed mobile phone.


LinkedIn Learning is an extensive on-demand training platform available to Elon users.


Report an issue with your Elon University email account.


In order to access Colleague, Elon's business ERP (Enterprise Resource Planning) system, accounts must be specially created.


Learn more about submitting requests for technology when hiring at Elon.


Report an issue with university-supported software.


Learn more about Streeme TV available in common spaces of on-campus residential spaces.


If you are experiencing issues with Entrinsik Informer, report the issue and IT's Enterprise Solutions team will troubleshoot.


Learn more about the password management tool available to Elon students, faculty, and staff.


One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.


Faculty, staff, and students have access to VPN.


Learn more about E-Alert.


Report an issue with your Elon University wireless network connection.


Request a Dedoose account.


Report an issue with university-owned Roku attached to TVs found in common areas and various meeting/classroom spaces.