Popular Services
Report an issue to the Technology Service Desk when you are unsure what isn't working correctly or are unable to find it under another category.
Submit a general request to the Technology Service Desk when you are unsure what to ask for or are unable to find it under another category.
Report an issue with university-issued computers or accessories.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Elon provides two WiFi for Elon guests: elonu-secure, and eduroam. elonu-secure wireless network is for those visitors who are on official campus business (requires sponsorship). Eduroam may be utilized by visiting faculty, staff and students from participating eduroam institutions. In addition, Elon University faculty and staff may sponsor a guest who needs access to classroom or lab computers. This service is typically used for visiting scholars, guest lecturers, or invited groups who need to utilize computer labs.
Submit a request to create a new shared mailbox, change an existing mailbox name, add/remove access, or transfer ownership of a shared mailbox.
Request a price quote or submit a purchase request for technology hardware.
LinkedIn Learning is an extensive on-demand training platform available to Elon users.
Report an issue with printing, copying, or scanning.
If you are experiencing issues with OnTrack, first browse the OnTrack articles found in the Knowledge Base. Also, remember that your OnTrack password may be different than your Elon account password (the account used for accessing email, Moodle, etc.).
Access Adobe Creative Cloud for free as Elon facutly, staff, and students.
Request a non-academic course (academic courses are automatically created), course template, or feature enhancements.
A web-conferencing service that allows faculty, staff, and students to collaborate with anyone through video or audio meetings.
Qualtrics allows faculty, staff, and students to create and send surveys or projects; participation invitations and reminders; display results in real time, graphically and statistically; and export raw data in a variety of forms (to CSV, XML, HTML, and SPSS).
Learn more about submitting requests for technology when hiring at Elon.
One-on-one technology consulting is available to help evaluate your academic and administrative needs and pair those needs with possible technology solutions.
Submit a request to create, delete, or change administrators of an email list.
Report an issue with print driver installation.
Submit a request for off-campus access to Colleague or Entrinsik Informer IF your account was created before February 2023.
Submit a request for Information Technology to assist with a project that may have technology implications or requirements.